Error messages

'Error 1':

If you see 'Error 1' on your Beeline screen, please try:

Pressing and holding on the bottom button for 30 seconds, or until the Beeline logo appears and the backlight flashes to reset your Beeline

These should get you sorted but, if 'Error 1' persists, please contact


'Error 7':

Error 7 means that something has gone wrong in the pairing between your phone and your Beeline. If you see Error 7 appear on your screen, follow these steps:

1. Quit the Beeline app

2. 'Forget' your Beeline in your phone's Bluetooth settings

3. Re-launch the Beeline app

4. Allow for your app to search for and pair with your Beeline should be good to go! Get in touch at if that's not the fix and you need any more tips.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article

Can’t find the information you’re looking for?